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“For the second consecutive day, a number of schools across the state experienced a slowdown with the Grades 3-8 Computer-Based Testing System. NYSED apologizes to schools, students, and families and, like those who were impacted, finds this situation unacceptable. Make no mistake: the state’s testing vendor, NWEA, is solely responsible for the issues that have affected testing this year. We have been in contact with NWEA leadership to demand answers for why this situation has occurred and solutions to ensure that students will not be impacted any further during the spring 2025 testing window. This situation is unacceptable, and NYSED will be holding NWEA responsible for not meeting expectations and contractual obligations.

NWEA has provided assurances that a permanent solution has been put in place to avoid any further slowdowns, but it is understandable if schools wish to wait to ensure that there are no more issues before recommencing testing. For those schools whose students were able to log in successfully and take the tests,��their responses are being recorded, and their sessions are being submitted successfully. Schools that encountered issues with logging in to the system may either pause testing today or complete tests today now that the system has stabilized.

NYSED understands that the loss of two testing days impacts a school’s testing plans and may require flexibility to ensure there is sufficient time to complete the Grades 3-8 Tests. To offer additional time, the computer-based testing window will be extended by one week to May 23. The tests will remain on the computer-based platform, and NYSED will ensure that NWEA offers ample support to schools that may require it.

We continue to monitor the situation and thank our school communities for their patience.”